Digital Education Programme support

Current kit

Kit identified

Your Kit ID has been detected automatically from the QR code.

Report a Kit Issue Send a support request with the Kit ID included automatically. Access Guides and Resources Explore module guides, connections and first checks.

Support request

Please complete the form below. Your Kit ID is included automatically so our support team can identify the product and its production record.

Contact information

School or Institution

Full Name

Email Address

Phone or WhatsApp optional

Country

City or District

Issue details

Affected Component

Tap the component that has the problem.

Issue Category

Problem Description

Please describe what happened, what you expected, and any troubleshooting steps already attempted.

Previous Troubleshooting optional

If possible, describe the issue. Support may request more information by email if necessary.